Service from the Start with Comprehensive Coverage Experience a new standard of service with an enhanced level of coverage from the first day of your hardware purchase. Service from the Start with Comprehensive Coverage extends normal wear and tear repair coverage to include accidental breakage of cracked plastics, broken screens, keypads and more. Comprehensive Coverage is built right in to your Service from the Start contract for the MC1000, MC17XX, MC3000 Family, MC35, MC50, MC70, MC75, and the MC9000 Series — providing more service at a lower annualized price than a standard service contract. This enhanced level of coverage helps to lower your total cost of ownership, protects your investment and productivity, and provides service peace of mind. FEATURES Comprehensive, no questions asked coverage Virtually eliminates any surprise repair costs and significantly reduces total cost of ownership with coverage for normal wear and tear and accidental breakage. Fast turnaround time for all repairs Minimizes downtime to keep your critical business functions running smoothly. Flexible service plans Choose the level of service that best fits your business needs. 3-business day turnaround for Bronze service Over three times faster than standard warranty coverage — 3 business days instead of 10 business days repair time. Advance replacement for Gold service Next business day replacement unit, ready to go right out of the box. Get more for less Take advantage of a multi-year discount with a single upfront cost that provides more coverage and a lower annualized cost than a standard service contract. True "service from the start" Provides total peace of mind that service is available whenever you need it, from the date of purchase. Round-the-clock access Initiate and manage service requests through our online web-based portal, which provides convenient access for your support needs, including quick RMA requests. Options to tailor your service program Battery Maintenance, Commissioning, Express Shipping. COVERAGE Eligible products Service from the Start with Comprehensive Coverage is available for the following products: · MC1000 · MC3000 Family · MC35 EDA · MC50 EDA · MC70 EDA · MC75 EDA · MC9000 Series · PD470X · PD870X · RD5000 · RS309 · RS409 · VC5090 · LS7708 · WT4000 Series Availability Service from the Start with Comprehensive Coverage is a multi-year service program that must be purchased within 30 days of the product purchase. Excluded from coverage is damage to consumables such as batteries and damage caused by natural or man-made disasters such as fires, floods and theft. Product must be operated within its environmental specifications. To find out how you can include Service from the Start with Comprehensive Coverage with your Enterprise Mobility solution, please contact B. I. Albanis S.A. for availability and complete program details.